Rosland Capital, LLC
Address: 429 Santa Monica Boulevard, Suite 450, Santa Monica, California 90401
Telephone: (800) 461-1246
Hours: Telephone – Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Standard Time
About Rosland Capital
In 2008, Roseland Capital was founded in Santa Monica, California. It deals in precious metals, specializing in trading, selling and purchasing coins and bullion. Their primarily focus is on palladium, platinum, silver and gold.
Rosland Capital nurtures a staff of experienced representatives who are there for customers over the long-term. They focus on building company relationships that stand the test of time and result in multiple business transactions. Every customer is given a representative to personally explain and tailor their investment options, so that they understand every selection.
In addition, Roseland Capital has the rare policy of a buy back offer at the current market price. Because of this, it doesn’t take a profit or commission on purchased liquidated precious metals and coins, deepening its customer service reputation.
Services and Products
There are two methods for placing orders with Roseland Capital, their toll-free number, where you can speak with a representative personally, and their website. On the website you can create a free account, where you can order, quickly make selections, make changes to your account and track orders.
Precious metal products:
- Silver and Gold bullion
- Silver Coins
- South African Krugerrand, Canadian Silver and Gold Maple Leaf and Austrian Philharmonic coins.
- American Gold and Silver Eagle coins
Services offered by Rosland Capital:
- Current market value buyback
- Selected private depositories available for storage
- Charges for shipping based on method, value and weight
- Purchases are received within ten business days of payment
- Methods of payment include credit card, bank wire, money order and check
- Orders shipped to home address receive written confirmation
- Personalized customer service available
- Free accounts online
Customer Service
Rosland Capital’s toll free number is the best way to reach a customer service representative, since it results in quicker service than the business line.
The customer service team, led by this executive, dedicates itself to resolving all requests for refunds and liquidation, and handles complaints and questions.
Possible customers who are looking for additional company information, their free newsletter, or precious metals information may fill out an online information request form.
BBB Information
Rosland Capital received an A rating when last evaluated, and received their first accreditation in October of 2008. Their current rating is unavailable due to the review process ongoing at the Greater Los Angeles Better Business Bureau.
Their executive team has over 100 years of experience, and their tenure with the BBB has involved few complaints.
In addition, Rosland Capital is a part of TrustLink, as a preferred member, with mostly positive customer reviews, particularly having to do with their excellence in customer service.
Company Review
Rosland Capital focuses on personalized attention and excellent customer service, making it the perfect fit for those who have never before purchased precious metals or numismatic coins.
The free precious metals and gold kit they offer contains a wealth of information, and their buy back policy gives leery investors a safety net to fall back on if they change their minds about investing in precious metals.
Though Rosland Capital currently offers fewer available coins than other companies in the market, the expert guidance and attention to detail provided by its customer service team helps to offset the small stock of products available.
The website may be difficult to maneuver and confusing, so a call to their toll free number may be more helpful, since you will speak to a customer service representative directly. The key strength of Rosland Capital is their individualized customer attention.